Cusinea

Last Updated: March 22, 2026

Welcome to Cusinea. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website and use our AI-powered restaurant training and shift scheduling services.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

Restaurant and Admin Data: Name, business email address, billing information, and phone number.
Employee Data: Names, roles, and shift rotation schedules provided by the restaurant manager.
Training Data: AI interaction logs, performance metrics, and progress reports generated during waiter simulation training.
Usage Data: Information about how you use our website and platform, derived from cookies and analytics.

2. How We Use Your Data

We use the data we collect for the following purposes:

To provide, operate, and maintain the Cusinea platform.
To power the interactive AI training modules and generate real-time feedback for staff.
To facilitate shift scheduling and ensure smooth restaurant operations.
To analyze usage trends and improve the overall user experience.
To communicate with you regarding updates, support, and necessary administrative notifications.

3. Data Security and Retention

The security of your data is paramount. We implement enterprise-grade security measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal information. We retain your data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal or reporting requirements.

4. Sharing Your Data

We do not sell your personal data. We may share your data with trusted third-party service providers (such as cloud hosting or payment processors) strictly for the purpose of operating our business, under strict confidentiality agreements. We may also disclose data if required by law.

5. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your information. You can manage employee data directly within your admin dashboard. For other requests, please contact us.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us through the Contact section on our homepage.